Privacy Policy for We Care Providers

 

Effective Date: 28/06/2023

 

At We Care Providers, we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website or engage with our services as an NDIS business. Please take the time to read this policy to understand how we handle your personal information.

 

  1. Collection of Personal Information

 

1.1 Information You Provide: We may collect personal information that you voluntarily provide to us when you interact with our website or engage with our services. This may include your name, contact details, address, date of birth, NDIS participant number, and other relevant information.

 

1.2 Information Automatically Collected: When you visit our website, we may automatically collect certain information about your device, browsing actions, and patterns. This information may include your IP address, browser type, referring website, pages viewed, and the date and time of your visit.

 

  1. Use of Personal Information

 

2.1 We may use your personal information for the following purposes:

  1. To provide and improve our services to you as an NDIS business.
  2. To communicate with you and respond to your inquiries.
  3. To process and manage payments.
  4. To comply with legal obligations.
  5. To send you marketing communications, with your consent.

 

  1. Disclosure of Personal Information

 

3.1 We may disclose your personal information to third parties in the following circumstances:

 

This organisation will not disclose/use information about you for any secondary purpose unless:

 

  • You have consented to the use or disclosure; or
  • You would reasonably expect us to use or disclose the information for the secondary purpose as it is directly related to the primary purpose; or
  • The use or disclosure of the information is required or authorised by or under an Australian law or a court/tribunal order; or
  • Our organisation reasonably believes the use or disclosure is necessary to lessen or prevent a serious threat to life, health or safety of an individual or to public health and safety; or
  • Our Organisation has reason to suspect an individual may have done something unlawful or engaged in serious misconduct that relates to organisational functions or activities;
  • Our organisation reasonably believes that the use or disclosure is reasonably necessary to assist another person to locate a person reported as missing.

 

  1. Data Security

 

4.1 We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security practices and procedures to ensure the confidentiality and integrity of your data.

 

  1. Cookies and Tracking Technologies

 

5.1 Our website may use cookies and other tracking technologies to enhance your browsing experience, analyze website traffic, and gather information about how you use our website. You can manage your cookie preferences through your web browser settings.

 

  1. Links to Third-Party Websites

 

6.1 Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of these third-party websites before providing any personal information.

 

  1. Your Rights and Choices

 

7.1 You have certain rights regarding your personal information. You may request access to, correction, or deletion of your personal information by contacting us using the information provided below.

 

  1. Changes to this Privacy Policy

 

8.1 We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the revised policy on our website.

 

  1. Contact Us

 

9.1 If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

 

We Care Providers

Address: 175 Wheatsheaf Road, Glenroy, VIC 3046

Email: info@wecareproviders.com.au

Phone: 03 8590 3575

 

By using our website or engaging with our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.